Manager - Heseti Sione
The Commercial Division has the following sections
- Customer Service
- Stores & Procurement
Customer Service Section
- Customer Information and management
- Customer Billing
- Customer service - responding to customer issues and forwarding complaints to the appropriate division for action.
- Disconnections due to unpaid water bills or customer requests.
- Financial management and accounting services
- Financial reporting for Board & Management decisions and stakeholders
- Financial advice on policy & procedures.
Stores / Procurement Section
- Procurement of inventory required for maintenance & construction of new works, ensuring compliance with engineering standards
- Inventory management & control